Pulseway today announced it is extending the patch management capabilities of its cloud-based remote monitoring and management (RMM) platform for managed service providers (MSPs) into the realm of third-party applications.
Previously, Pulseway only provides the ability to remotely patch operating systems. Now the provider of a namesake MSP platform will be adding support for third-party applications at a rate of 10 to 15 applications per month, says Pulseway CEO Marius Mihalec.
The goal is to make it simpler for MSPs to automate the installation of patches for applications and operating systems in a more consolidated fashion, adds Mihalec.
In addition to making sure critical updates are applied faster, the unified approach will make it simpler for MSPs to also consistently enforce policies, notes Mihalec.
“It will make it easier to keep everything up to date,” says Mihalec.
Patch management is often the bane of IT existence for both MSPs and internal IT teams alike. Many IT teams first look to MSPs for help because the patch management process has become so cumbersome. Many IT teams are also wary of deploying patches that might break applications. Between being overwhelmed by the task and fears of taking an application suddenly offline, many applications don’t wind up being patched for very long intervals. Of course, cybercriminals keep close track of vulnerability disclosures. In fact, the amount of time between when a vulnerability is first disclosed, and when cybercriminals start trying to exploit that vulnerability can now in many instances be measured in hours and minutes.
The good news is, of course, the need to remediate those vulnerabilities creates more demand for managed services. The bad news is that even MSPs are having a hard time keeping pace with the rate at which applications need to be patched.
More efficient ways of patching applications and operating systems may not reduce the number of vulnerabilities that need to be addressed, but at the very least the total cost of delivering all those patch updates via increased reliance on automation can be sharply reduced.
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