ESET, a provider of cybersecurity tools, has made available a VIP inspection service as part of an effort to make it simpler for managed service providers (MSPs) to add additional tools and capabilities to support highly distributed workforces during a crisis.
In addition, ESET has also further updated its channel program for MSPs by adding by a licensing portal through which MSPs can now offer their customers a broader range of security products, including ESET Full Disk Encryption and ESET Dynamic Threat Defense.
Finally, ESET is also making available an ESET Cybersecurity Awareness Training program that MSPs can offer end customers in addition to updating its Marketing Center to provide collateral to enable MSPs to promote their own business, including a turnkey Remote Workforce campaign that ESET has created to address increased demand for managed security services in the wake of the COVID-19 pandemic.
With most employees continuing to work from home more regularly to combat the pandemic more organizations are reevaluating their approach to endpoint security, says Cameron Tousley, national partner account manager for MSPs at ESET North America.
“The focus is on the endpoint again,” says Tousley.
Given the chronic shortage of available cybersecurity expertise, however, that shift in focus is also driving increased interest in managed security services, adds Tousley. That issue is coming to a head now because many organizations initially assumed most employees would only be working from home for a few weeks. Now organizations are starting to realize that working from home is likely to be the new normal for quite some time.
At the same time, organizations are under pressure to reduce costs because of the economic downturn brought on by the pandemic. More organizations than ever are interested in treating security as an operational expense given the simple fact they might not know how many employees they might need going forward.
At the same time, however, the number of cyberattacks being launched continues to rise. A second quarter threat report published by ESET finds a rise in not only phishing attacks based on COVID-19 lures, but also attacks against the remote desktop protocol (RDP) that so many virtual private networks (VPN) depend on.
The challenge MSPs are facing is finding a vendor partner that enables them to address that opportunity using an integrated portfolio of tools, notes Tousley.
The paradox MSPs face today is that while demand for managed security services continues to increase so too does the cost of delivering those services. There’s no shortage of options when it comes to cybersecurity vendor partners. The issue is determining which cybersecurity vendors will enable an MSP to profitably provide the broadest range of services.
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