SonicWall today announced it has bolstered its Capture Cloud platform to enable providers of managed security services to manage accounts, register products, control licensing and access threat analytics for specific users in real time.
Company president and CEO Bill Conner says the goal is to enable managed services providers (MSSPs) to leverage capabilities such as deep packet inspection to provide security services to small to medium businesses (SMBs) and small to medium enterprises (SMEs).
SonicWall is delivering on that promise with the introduction of My Workspace, a customer management dashboard that is accessible via the SonicWall Capture Security Center (CSC). That dashboard makes it possible to on-board new customers, set up and manage multiple tenants, and provision role-based access controls for different customer environments.
In addition, SonicWall is piloting a new initiative to offer consumption-based pricing models for Capture Client and Cloud App Security to MSPs that mirror how organizations now consume cloud services. That program will be expanded in 2020 to include a wider range of SonicWall products and services.
SonicWall has more than 20,000 SonicWall partners world-wide, many of which Conner notes are just now beginning to offer managed security services. In general, customers are starting to demand that any IT solution delivered by a partner be accompanied by the framework through which it will be secured, notes Conner.
Conner says My Workspace extends the SonicWall Global Management System (GMS), which enables organizations to rapidly deploy and manage SonicWall firewalls, wireless security, email and remote users. GMS also integrates with ConnectWise Manager, a professional services automation (PSA) from ConnectWise.
SonicWall plans to continue to expand the range and scope of the capabilities it provides to MSSPs. As security point products are replaced by services delivered via the cloud, SonicWall has also begun to build an ecosystem of services delivered via the cloud by partnering with third-party vendors such as Perimeter 81, a provider of a software-defined perimeter platform.
“We’re getting rid of the silos,” says Connor.
Via those services SonicWall will be able to aggregate enough data to build artificial intelligence (AI) models that can be employed to further automate cybersecurity management, notes Conner.
Obviously, SonicWall is not the only provider of a cybersecurity platform that has ambitions to build an ecosystem of MSSPs. Most of those MSSPs recognize the economic benefits of relying on platforms that are now being built by vendors rather than them. The issue they now must decide is which of those platforms best suits their requirements both today and into the future.
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